{"id":3613,"date":"2025-09-27T11:46:19","date_gmt":"2025-09-27T03:46:19","guid":{"rendered":"https:\/\/staging.mysociology.net\/faq\/"},"modified":"2026-02-11T11:53:39","modified_gmt":"2026-02-11T03:53:39","slug":"faq","status":"publish","type":"page","link":"http:\/\/staging.mysociology.net\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h1 class=\"wp-block-heading has-text-align-center\">FAQ<\/h1>\n\n\n    <style>\n        .faq-accordion-list {\n            counter-reset: item;\n            list-style-type: none;\n            margin: 0;\n            padding-left: 8%;\n            padding-right: 8%;\n            padding-top: 20px;\n        }\n\n        .faq-accordion-list li::before {\n            counter-increment: item;\n            content: \"Q\" counter(item) \".\";\n            font-weight: bold;\n            margin: 0;\n            padding: 20px;\n            font-size: 1.5em;\n        }\n\n        .faq-accordion-list li {\n            display: grid;\n            grid-template-columns: auto 1fr;\n            column-gap: 5px;\n            align-items: start;\n            border-top: 1px solid white;\n            border-bottom: 1px solid white;\n        }\n\n        .faq-accordion-list li p {\n            grid-column: 2;\n            margin: 0.25rem 0;\n        }\n\n        .faq-accordion-item {\n            display: flex;\n            flex-direction: column;\n        }\n\n        .faq-accordion-question {\n            display: grid;\n            grid-template-columns: auto 1fr auto;\n            column-gap: 10px;\n            align-items: center;\n            cursor: pointer;\n            padding: 20px 10px;\n            position: relative;\n        }\n\n        .faq-accordion-question-text {\n            font-weight: bold;\n            margin: 0;\n        }\n\n        .faq-accordion-toggle {\n            color: rgb(255, 0, 86);\n            font-size: 24px;\n            font-weight: bold;\n            line-height: 1;\n            user-select: none;\n            transition: transform 0.3s ease;\n            text-align: right;\n            padding-right: 20px;\n        }\n\n        .faq-accordion-answer {\n            max-height: 0;\n            overflow: hidden;\n            transition: max-height 0.3s ease;\n            padding: 0 10px;\n        }\n\n        .faq-accordion-answer.active {\n            max-height: 2000px;\n            padding: 0 10px 20px 10px;\n        }\n\n        .faq-accordion-content {\n            padding-left: 0;\n            margin: 0;\n        }\n\n        .faq-accordion-content p {\n            margin: 0.25rem 0;\n        }\n    <\/style>\n\n    <ol class=\"faq-accordion-list\">\n                        <li>\n                    <div class=\"faq-accordion-item\">\n                        <div class=\"faq-accordion-question\" data-faq-id=\"1\">\n                            <h2 class=\"faq-accordion-question-text\">What is self-storage<\/h2>\n                            <span class=\"faq-accordion-toggle\">+<\/span>\n                        <\/div>\n                        <div class=\"faq-accordion-answer\" id=\"faqa1\">\n                            <div class=\"faq-accordion-content\"><p>Storefriendly a self storage company that promises you safe and relaible solution to solve the day-to-day storage challenge. we provide quality, trusted and secure spaces no matter you\u2019 re clearing old stock or just retiring a few work items. You\u2019ll only need to keep the smart access card and the storage unit key to freely access to the self storage unit during open hours withour prior reservation or extra charge.<\/p>\n<\/div>\n                        <\/div>\n                    <\/div>\n                <\/li>\n                            <li>\n                    <div class=\"faq-accordion-item\">\n                        <div class=\"faq-accordion-question\" data-faq-id=\"2\">\n                            <h2 class=\"faq-accordion-question-text\">How Long is the self-storage Lease?<\/h2>\n                            <span class=\"faq-accordion-toggle\">+<\/span>\n                        <\/div>\n                        <div class=\"faq-accordion-answer\" id=\"faqa2\">\n                            <div class=\"faq-accordion-content\"><p>Renting a self-storage does not need long-term commitment, you can move in immediately upon the date signing the contract. The rental period could be short as one month and the termination of lease is notified 14 days in advance.<\/p>\n<\/div>\n                        <\/div>\n                    <\/div>\n                <\/li>\n                            <li>\n                    <div class=\"faq-accordion-item\">\n                        <div class=\"faq-accordion-question\" data-faq-id=\"3\">\n                            <h2 class=\"faq-accordion-question-text\"> What are the opening hours of Store Friendly Self Storage branches?<\/h2>\n                            <span class=\"faq-accordion-toggle\">+<\/span>\n                        <\/div>\n                        <div class=\"faq-accordion-answer\" id=\"faqa3\">\n                            <div class=\"faq-accordion-content\"><p>The branches of Store Friendly Self Storage Group are opened 24\/7. You\u2019ll only need to keep the smart card and the storage unit key to freely access to the storage unit.<\/p>\n<\/div>\n                        <\/div>\n                    <\/div>\n                <\/li>\n                            <li>\n                    <div class=\"faq-accordion-item\">\n                        <div class=\"faq-accordion-question\" data-faq-id=\"4\">\n                            <h2 class=\"faq-accordion-question-text\">What kinds of items can be kept?<\/h2>\n                            <span class=\"faq-accordion-toggle\">+<\/span>\n                        <\/div>\n                        <div class=\"faq-accordion-answer\" id=\"faqa4\">\n                            <div class=\"faq-accordion-content\"><p>Whether you need to store household items or business documents, we can always meet your storage needs. Besides, items that are forbid to store in the mini-warehouse include dangerous articles such as toxic\/corrosive\/oxidizing materials, flammable gases\/liquids, explosives\/guns and batteries that all kinds of prohibited items.<\/p>\n<\/div>\n                        <\/div>\n                    <\/div>\n                <\/li>\n                            <li>\n                    <div class=\"faq-accordion-item\">\n                        <div class=\"faq-accordion-question\" data-faq-id=\"5\">\n                            <h2 class=\"faq-accordion-question-text\">What kinds of items cannot be kept in Store Friendly?\r\n<\/h2>\n                            <span class=\"faq-accordion-toggle\">+<\/span>\n                        <\/div>\n                        <div class=\"faq-accordion-answer\" id=\"faqa5\">\n                            <div class=\"faq-accordion-content\"><p>Items that are forbid to store in the self storage include dangerous articles such as toxic\/corrosive\/oxidizing materials, flammable gases\/liquids, explosives\/guns and batteries that all kinds of prohibited items.<\/p>\n<\/div>\n                        <\/div>\n                    <\/div>\n                <\/li>\n                            <li>\n                    <div class=\"faq-accordion-item\">\n                        <div class=\"faq-accordion-question\" data-faq-id=\"6\">\n                            <h2 class=\"faq-accordion-question-text\">What kinds of safety precaution facilities in Store Friendly?<\/h2>\n                            <span class=\"faq-accordion-toggle\">+<\/span>\n                        <\/div>\n                        <div class=\"faq-accordion-answer\" id=\"faqa6\">\n                            <div class=\"faq-accordion-content\"><p>Store Friendly gives customers a clean and secure environment for all kinds of items stored. The personal safety of customers and the security of the stored items are utmost important to us, so the warehouse is access controlled, well-lit, and monitored with surveillance system. All warehouses are covered by third party fire and marine insurance, providing customers a complete peace of mind to store with Store Friendly.<\/p>\n<\/div>\n                        <\/div>\n                    <\/div>\n                <\/li>\n                            <li>\n                    <div class=\"faq-accordion-item\">\n                        <div class=\"faq-accordion-question\" data-faq-id=\"7\">\n                            <h2 class=\"faq-accordion-question-text\">How big is the self-storage unit?<\/h2>\n                            <span class=\"faq-accordion-toggle\">+<\/span>\n                        <\/div>\n                        <div class=\"faq-accordion-answer\" id=\"faqa7\">\n                            <div class=\"faq-accordion-content\"><p>Different available sizes of the mini-warehouse (*for details, please check with our space consultants)<br \/>\nArea Area of Sq. Ft.<br \/>\n4\u2032 x 2\u2032 8<br \/>\n4\u2032 x 3\u2032 12<br \/>\n4\u2032 x 4\u2032 16<br \/>\n4\u2032 x 5\u2032 20<br \/>\n4\u2032 x 6\u2032 24<br \/>\n4\u2032 x 7\u2032 28<br \/>\n4\u2032 x 8\u2032 32<br \/>\n4\u2032 x 10\u2032 40<br \/>\n5\u2032 x 10\u2032 50<br \/>\n10\u2032 x 10\u2032 100<\/p>\n<\/div>\n                        <\/div>\n                    <\/div>\n                <\/li>\n                            <li>\n                    <div class=\"faq-accordion-item\">\n                        <div class=\"faq-accordion-question\" data-faq-id=\"8\">\n                            <h2 class=\"faq-accordion-question-text\">Do I need to sign a new contract after contract expired?<\/h2>\n                            <span class=\"faq-accordion-toggle\">+<\/span>\n                        <\/div>\n                        <div class=\"faq-accordion-answer\" id=\"faqa8\">\n                            <div class=\"faq-accordion-content\"><p>You\u2019ll only need to continue to pay the monthly fee if you want to continue to use our service.<\/p>\n<\/div>\n                        <\/div>\n                    <\/div>\n                <\/li>\n                            <li>\n                    <div class=\"faq-accordion-item\">\n                        <div class=\"faq-accordion-question\" data-faq-id=\"9\">\n                            <h2 class=\"faq-accordion-question-text\">How do I access to Store Friendly?<\/h2>\n                            <span class=\"faq-accordion-toggle\">+<\/span>\n                        <\/div>\n                        <div class=\"faq-accordion-answer\" id=\"faqa9\">\n                            <div class=\"faq-accordion-content\"><p>Customers can get to our facilities by driving, taking public transportation or through external moving company. Also, you can have our help to pick up and store your things as requested. Our branches are located in convenient spots close to MTR stations across Hong Kong Island, Kowloon and the New Territories.<\/p>\n<\/div>\n                        <\/div>\n                    <\/div>\n                <\/li>\n                            <li>\n                    <div class=\"faq-accordion-item\">\n                        <div class=\"faq-accordion-question\" data-faq-id=\"10\">\n                            <h2 class=\"faq-accordion-question-text\">What are the working hours of Space Consultants at Store Friendly Branches?<\/h2>\n                            <span class=\"faq-accordion-toggle\">+<\/span>\n                        <\/div>\n                        <div class=\"faq-accordion-answer\" id=\"faqa10\">\n                            <div class=\"faq-accordion-content\"><p>Mon-Fri: 10am-7pm &#038; Sat: 10am-5pm (The working hours in some branches may be different, please visit branch info for details)<\/p>\n<\/div>\n                        <\/div>\n                    <\/div>\n                <\/li>\n                            <li>\n                    <div class=\"faq-accordion-item\">\n                        <div class=\"faq-accordion-question\" data-faq-id=\"11\">\n                            <h2 class=\"faq-accordion-question-text\">How can I contact Store Friendly Self Storage?<\/h2>\n                            <span class=\"faq-accordion-toggle\">+<\/span>\n                        <\/div>\n                        <div class=\"faq-accordion-answer\" id=\"faqa11\">\n                            <div class=\"faq-accordion-content\"><p>Please call our 24\/7 Customer Service Hotline: 8202 0811<br \/>\nor email us: info@store-friendly.com<\/p>\n<\/div>\n                        <\/div>\n                    <\/div>\n                <\/li>\n                <\/ol>\n\n    <script>\n    (function() {\n        function initializeFaqAccordion() {\n            var faqQuestions = document.querySelectorAll('.faq-accordion-question');\n\n            faqQuestions.forEach(function(question) {\n                \/\/ Remove existing listeners to avoid duplicates\n                var newQuestion = question.cloneNode(true);\n                question.parentNode.replaceChild(newQuestion, question);\n                \n                newQuestion.addEventListener('click', function() {\n                    var faqId = this.getAttribute('data-faq-id');\n                    var answer = document.getElementById('faqa' + faqId);\n                    var toggle = this.querySelector('.faq-accordion-toggle');\n\n                    if (!answer || !toggle) return;\n\n                    \/\/ Toggle active class\n                    answer.classList.toggle('active');\n\n                    \/\/ Change +\/- symbol\n                    if (answer.classList.contains('active')) {\n                        toggle.textContent = '\u2212';\n                    } else {\n                        toggle.textContent = '+';\n                    }\n                });\n            });\n        }\n\n        \/\/ Start initialization when DOM is ready or immediately if already loaded\n        if (document.readyState === 'loading') {\n            document.addEventListener('DOMContentLoaded', initializeFaqAccordion);\n        } else {\n            initializeFaqAccordion();\n        }\n    })();\n    <\/script>\n\n    \n","protected":false},"excerpt":{"rendered":"<p>FAQ<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-custom-2.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3613","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - 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